Privacy Policy
Effective date: October 2025
1. About This Policy
This Privacy Policy explains how Scaling a Startup (“we”, “our”, “us”) collects, uses, and protects personal information when you visit our website, interact with us, or use our services. We respect your privacy and comply with the UK GDPR and Data Protection Act 2018.
2. Who We Are
Scaling a Startup is a trading name of Startup Scaling Ltd, registered in England and Wales (Company No. 15373775), with its registered office at 128 City Road, London, EC1V 2NX.
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If you have any questions about this policy, email info@scalingastartup.com
3. Information We Collect
We may collect and process:
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Contact details – name, email address, phone number.
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Business information – company name, role, and project details when you enquire about services.
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Payment details – processed securely through our third-party provider -Stripe.
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Website data – technical information such as IP address, browser type, and pages visited, collected via cookies or analytics tools (e.g. Google Analytics).
4. How We Use Your Information
We use the information we collect in the following ways:
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To provide services:
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To respond to enquiries and deliver consulting or digital services that you request.
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To process payments and manage accounts when you purchase toolkits, guides, or consulting packages.
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To communicate with you:
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To send updates, newsletters, and information related to Scaling A Startup, including new resources, articles, and product launches.
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To provide support or respond to feedback and queries.
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To improve our website and services:
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To analyse website usage, engagement, and traffic patterns using analytics tools such as Google Analytics or Wix Insights.
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To test and enhance user experience, functionality, and performance.
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To comply with legal obligations:
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To meet requirements under UK data protection, tax, and accounting laws.
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We do not sell, rent, or trade your personal data to third parties.
Information is only shared with trusted service providers (e.g., payment processors, email systems, or analytics platforms) where necessary to operate the business and only in compliance with applicable data protection regulations.
5. Legal Basis for Processing
We process your data under one or more of the following lawful bases:
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Contract: when processing is necessary to deliver our services.
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Legitimate interest: to grow and manage our business.
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Consent: when you sign up to receive marketing or updates (you may withdraw consent at any time).
6. Sharing Your Information
We only share data with trusted service providers who help us operate our business (for example, web hosting, email, or payment processors). These providers are required to keep your information secure and use it only for the agreed purpose.
7. Data Storage & Retention
Your data is stored securely within the UK or EEA. We retain information only as long as necessary to fulfil the purposes outlined here or as required by law.
8. Your Rights
Under data-protection law, you have the right to:
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Access, correct, or delete your personal data.
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Object to or restrict certain processing.
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Request data portability.
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Withdraw consent for marketing at any time.
To exercise any of these rights, contact info@scalingastartup.com
9. Cookies
Our website uses cookies and similar technologies to enhance user experience and analyse traffic. You can control or disable cookies through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always appear on this page with an updated effective date.
Contact
Scaling a Startup / Startup Scaling Ltd
128 City Road, London, EC1V 2NX
Email: info@scalingastartup.com